Monday 30 June 2008

Narrowcast Server Does Not Start After Password Change

After changing the windows account password, a user cannot the start the MicroStrategy Narrowcast Server 8.x system.

The following two services have to be updated with the new password:
MicroStrategy Distribution Manager and the MicroStrategy Execution Engine services

Right click on the above services and chose properties. Then update the passwords under the Log On tab.

Tuesday 5 February 2008

MicroStrategy Narrowcast Tips

Examining the DELog*.txt files in:

C:\Program Files\MicroStrategy\Narrowcast Server\Delivery Engine

is slightly easier than the entire message log. Copy the service id of the Service name you are investigating and search the relevant file in the above folder to trace the events associated with the service.

If there are pre/post SQL scripts, open up the Subscription Set editor, then from the menu
Edit -> Subscription Set properties.

pre/post SQL scripts on the subscription sets can also be used to determine for example if an ETL Completion flag is set so that NC Services can be run.